Return & Refund Policy
1. No returns accepted
For hygiene and safety reasons, we do not accept returns.
Once an order is placed and processed, it cannot be cancelled.
2. Damaged or defective products
While we don’t accept general returns, we take full responsibility for items that:
✔ Arrive damaged
✔ Are defective
✔ Do not match the order
If there’s an issue with your order, contact us within 48 hours of delivery. We’ll assess the situation and offer a suitable solution, such as a replacement or refund.
3. Product information & customer responsibility
Please review all product descriptions, ingredients, and instructions carefully before purchasing.
Vitafer-L.com is not responsible for incorrect orders due to information entered incorrectly by the customer.
Got questions? Contact us before placing your order.
4. Contact
📩 Customer support: info@vitafer-l.nl