Privacy Policy

1. Information we collect We may collect personal data when you visit our site, place an order or contact us, including:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Payment details

  • Order history We also collect anonymous data about site usage to improve our services.

2. How we use your information We use collected data to:

  • Process and deliver your orders

  • Manage your account and provide customer support

  • Send updates and promotions (with your consent)

  • Improve our website and services

  • Comply with legal requirements

3. Data security We take appropriate technical and organizational measures to protect your personal data:

  • SSL encryption on our website

  • Access restricted to authorized staff and providers

  • Regular security audits and updates

4. Sharing of information We only share your data with third parties when necessary for our services:

  • Shipping partners

  • Payment processors

  • IT service providers We do not sell or rent your data to third parties.

5. Cookies & tracking technologies We use cookies and similar technologies to:

  • Ensure proper website functionality

  • Remember user preferences

  • Collect anonymous usage statistics You can adjust your browser settings to block cookies, but this may impact functionality.

6. External links Our site may contain links to external sites. Vitafer-L is not responsible for their privacy policies. We advise reviewing their policies before submitting personal information.

7. Data retention

  • Order data: 7 years (for tax purposes)

  • Customer data: as long as the account remains active

  • Marketing preferences: until unsubscribed

8. Your rights You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion (where legally allowed)

  • Restrict processing

  • Request data portability To exercise your rights, please contact us.

9. Changes to this policy We may update this policy at any time. The most recent version will always be published on our website. Please review it regularly.

📩 Questions? Contact our customer support.